NOW https://news.x4a.net Tue, 27 Oct 2026 13:32:43 +0000 en-US hourly 1 ServiceNow and Google Cloud advance agentic AI for industry workflows | $NOW https://news.x4a.net/marketwire/servicenow-and-google-cloud-advance-agentic-ai-for-industry-workflows-now/ Tue, 27 Oct 2026 13:32:14 +0000 https://news.x4a.net/?post_type=x4a_wire&p=660 ServiceNow and Google Cloud advance agentic AI for industry workflows | $NOW
ServiceNow and Google Cloud today announced an expanded partnership that connects the industry-specific operational context of ServiceNow’s Action Fabric to Gemini Enterprise, making agentic AI more accessible for mutual customers across multiple industries in the assistant they use daily.
These new live and planned integrations mean Gemini Enterprise will be capable of reasoning and taking complex, multi-step actions using ServiceNow’s widely-a

]]> Thrive scales customer experience with ServiceNow AI, achieving 73% first-contact resol… https://news.x4a.net/marketwire/thrive-scales-customer-experience-with-servicenow-ai-achieving-73-first-contact-resol/ Thu, 22 Oct 2026 19:27:07 +0000 https://news.x4a.net/?post_type=x4a_wire&p=572 Thrive scales customer experience with ServiceNow AI, achieving 73% first-contact resolution | $NOW
ServiceNow (NYSE: NOW), the Super Intelligence Control Tower for business reinvention, today announced that Thrive, a leading managed services provider to small and mid-sized businesses, is transforming customer support from reactive incident response to proactive, AI-driven resolution with the ServiceNow AI Platform. By automating workflows, routing tasks intelligently, and deploying specialized AI agents, Thrive achieved 73% first-contact resolution rate.

]]> ServiceNow delivers industry-first personal enterprise agent and policy enforcement wit… https://news.x4a.net/marketwire/servicenow-delivers-industry-first-personal-enterprise-agent-and-policy-enforcement-wit/ Wed, 21 Oct 2026 11:54:22 +0000 https://news.x4a.net/marketwire/servicenow-delivers-industry-first-personal-enterprise-agent-and-policy-enforcement-wit/ ServiceNow delivers industry-first personal enterprise agent and policy enforcement with NVIDIA, extending AI governance across software and silicon

ServiceNow announces the general availability of Arc, the personal long-running AI agent built for the enterprise, governed and secured by the ServiceNow Super Intelligence Control Tower and enforced with NVIDIA OpenShell

ServiceNow’s recently introduced AI Passport will be integrated with NVIDIA OpenShell and NVIDIA Sentry to help validate credentials that authorize and enforce AI agents across AI stacks | $NOW $NVDA

]]> ServiceNow Research Study Warns Security Leaders: Ungoverned Agentic AI Exposure Is Com… https://news.x4a.net/marketwire/servicenow-research-study-warns-security-leaders-ungoverned-agentic-ai-exposure-is-com/ Tue, 20 Oct 2026 13:55:49 +0000 https://news.x4a.net/marketwire/servicenow-research-study-warns-security-leaders-ungoverned-agentic-ai-exposure-is-com/ ServiceNow Research Study Warns Security Leaders: Ungoverned Agentic AI Exposure Is Compounding Inside Enterprises

90% of organizations worldwide already had an agentic AI security incident in the last year, finds new research surveying 3,700+ global security leaders

Only 13% of businesses have a defensible security posture; ServiceNow calls on enterprises to close the gap between AI chaos and AI control | $NOW

]]> ServiceNow advances its operational harness for enterprise AI with AI Passport and expa… https://news.x4a.net/marketwire/servicenow-advances-its-operational-harness-for-enterprise-ai-with-ai-passport-and-expa/ Thu, 15 Oct 2026 13:18:35 +0000 https://news.x4a.net/marketwire/servicenow-advances-its-operational-harness-for-enterprise-ai-with-ai-passport-and-expa/ ServiceNow advances its operational harness for enterprise AI with AI Passport and expanded governance capabilities

New AI Passport solution verifies first- and third-party AI agents’ scopes in real time

Super Intelligence Control Tower expands discovery, visibility, control, and cost-to-value measurement capabilities on a single data model | $NOW

]]> ServiceNow introduces the third generation of its employee-centric AI harness so the wo… https://news.x4a.net/marketwire/servicenow-introduces-the-third-generation-of-its-employee-centric-ai-harness-so-the-wo/ Thu, 15 Oct 2026 13:18:02 +0000 https://news.x4a.net/marketwire/servicenow-introduces-the-third-generation-of-its-employee-centric-ai-harness-so-the-wo/ ServiceNow introduces the third generation of its employee-centric AI harness so the workforce can build and use the AI their jobs demand

ServiceNow EmployeeWorks empowers every employee to build and customize AI agents, no code required

With ToolSmith, developers can quickly and securely vibe code enterprise AI tools for ServiceNow EmployeeWorks enterprise assistants | $NOW

]]> Stagwell (STGW) Closes the AI-Marketing Execution Gap with ServiceNow | $STGW $NOW https://news.x4a.net/marketwire/stagwell-stgw-closes-the-ai-marketing-execution-gap-with-servicenow-stgw-now/ Wed, 14 Oct 2026 13:54:56 +0000 https://news.x4a.net/marketwire/stagwell-stgw-closes-the-ai-marketing-execution-gap-with-servicenow-stgw-now/ Stagwell (STGW) Closes the AI-Marketing Execution Gap with ServiceNow | $STGW $NOW

]]> Raleigh, North Carolina, reduces IT service desk costs by 66% with ServiceNow AI agents… https://news.x4a.net/marketwire/raleigh-north-carolina-reduces-it-service-desk-costs-by-66-with-servicenow-ai-agents/ Thu, 08 Oct 2026 15:58:59 +0000 https://news.x4a.net/marketwire/raleigh-north-carolina-reduces-it-service-desk-costs-by-66-with-servicenow-ai-agents/ Raleigh, North Carolina, reduces IT service desk costs by 66% with ServiceNow AI agents | $NOW

]]> ServiceNow to Announce Third Quarter 2026 Financial Results on October 28 | $NOW https://news.x4a.net/marketwire/servicenow-to-announce-third-quarter-2026-financial-results-on-october-28-now/ Wed, 07 Oct 2026 15:35:19 +0000 https://news.x4a.net/marketwire/servicenow-to-announce-third-quarter-2026-financial-results-on-october-28-now/ ServiceNow to Announce Third Quarter 2026 Financial Results on October 28 | $NOW

]]> Bundesliga resolves 89 percent of fan questions at first contact with ServiceNow CRM https://news.x4a.net/marketwire/bundesliga-resolves-89-percent-of-fan-questions-at-first-contact-with-servicenow-crm/ Wed, 07 Oct 2026 06:27:41 +0000 https://news.x4a.net/marketwire/bundesliga-resolves-89-percent-of-fan-questions-at-first-contact-with-servicenow-crm/ Bundesliga resolves 89 percent of fan questions at first contact with ServiceNow CRM

ServiceNow becomes Official CRM Partner, expanding its role as Official Workflow Partner

Seven digital fan channels now run on a single platform | $NOW

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